Support

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Have a question or need help? Send us an email and we'll get back to you as soon as possible.

support@hardwavestudios.com

Frequently Asked Questions

Find answers to common questions about licensing, installation, subscriptions, and DAW compatibility.

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Changelog & Updates

Stay up to date with the latest releases, bug fixes, and feature improvements across all plug-ins.

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Roadmap

See what we're working on next and what features are planned for upcoming releases.

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Downloads & Installation

Download the free Hardwave Suite app to manage and auto-install all your plug-ins. VST3 & CLAP for Windows and macOS.

Go to downloads

Quick fixes

Most common issues, with the answer that solves them in 30 seconds.

My DAW shows "wrapper error" or doesn’t see the plug-in after updating.

Force a plug-in rescan. In FL Studio: Options → Manage plugins → Find more plugins. In Ableton: Preferences → Plug-Ins → Rescan. In Studio One: Options → Locations → VST Plug-Ins → Reset Blocklist. Full troubleshooting guide →

A plug-in crashed my DAW. How do I report it?

Every Hardwave plug-in writes a crash log on panic. On Windows: %APPDATA%\hardwave\<plugin>-crash.log. On macOS: ~/Library/Application Support/hardwave/<plugin>-crash.log. Paste it in #bugs on Discord and we’ll have the exact fault, not a guess.

How do I roll back to a previous plug-in version?

Every release lives on GitHub at github.com/Dishairano/<plugin>-vst/releases. Download the previous version’s windows-x64.zip or macos-universal.zip, extract it, and replace the .vst3 and .clap files in your VST3 folder. Detailed steps →